Oracle Network Products Troubleshooting Guide

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NA Error Messages (ORA-12630 to 12699)

ORA-12630 Native service operation not supported

Cause:An operation requested by a user is not supported by the native services component.
Action:This may be an internal error if the operation should have been supported.
ORA-12631 Username retrieval failed

Cause:The authentication service failed to retrieve the name of a user.
Action:Enable tracing to determine which routine is failing.
ORA-12632 Role fetch failed

Cause:The authentication service failed to retrieve one of the user's roles.
Action:Enable tracing to determine which routine is failing.
ORA-12633 No shared authentication services

Cause:The list of authentication services specified by the user does not match those supported by the process.
Action:Either specify another list or relink the executable with the desired services.
ORA-12634 Memory allocation failed

Cause:Process was unable to allocate memory.
Action:Terminate other processes in order to reclaim needed memory.
ORA-12635 No authentication adapters available

Cause:The executable was not linked with any authentication service adapters but the sqlnet.ora parameter that determines whether or not authentication is required was set to true.
Action:Either disable the parameter or relink the executable with service adapters.
ORA-12636 Packet send failed

Cause:A process was unable to send a packet to another process. Possible causes are:

Action:If the cause is not obvious, contact Worldwide Customer Support.
ORA-12637 Packet receive failed

Cause:A process was unable to receive a packet from another process. Possible causes are:

Action:If the cause is not obvious, contact Worldwide Customer Support.
ORA-12638 Credential retrieval failed

Cause:The authentication service failed to retrieve the credentials of a user.
Action:Enable tracing to determine the exact error.
ORA-12639 Authentication service negotiation failed

Cause:No match was found between the types of authentication services that the client supports and those that the server is using.
Action:Possible solutions:

ORA-12640 Authentication service initialization failed

Cause:The function specified in the authentication table entry for the service failed.
Action:Enable tracing to determine the exact error.
ORA-12641 Authentication service failed to initialize

Cause:The authentication service failed during initialization.
Action:Enable tracing to determine the exact error.
ORA-12642 No session key

Cause:A process has no session key associated with it because the authentication service being used does not use one.
Action:If a session key is required, use another authentication service.
ORA-12643 Process communication failed

Cause:A process was unable to communicate with another process. Possible causes are:

Action:If the cause is not obvious, contact Worldwide Customer Support.
ORA-12644 Authentication service initialization failed

Cause:The routine called to initialize the authentication adapter failed.
Action:Enable tracing to determine the exact error. A likely cause is that memory is exhausted.
ORA-12645 Parameter does not exist

Cause:A sqlnet.ora parameter from which a value was needed does not exist.
Action:Set the parameter in the parameter file.
ORA-12646 Invalid value specified for boolean parameter

Cause:The value specified for a parameter was set to a value other than true/false or on/off.
Action:Correct the value of the parameter.
ORA-12647 Authentication required

Cause:The parameter that controls whether authentication is required was set to true, but the executable does not have an authentication service linked in.
Action:Either re-link the executable with an authentication service adapter or disable the parameter.
ORA-12648 Encryption or data integrity algorithm list empty

Cause:A SQL*Net list-of-algorithms parameter was empty, e.g. "()".
Action:Change the list to contain the name of at least one installed algorithm, or remove the list entirely if every installed algorithm is acceptable.
ORA-12649 Unknown encryption or data integrity algorithm

Cause:A SQL*Net list-of-algorithms parameter included an algorithm name that was not recognized.
Action:Either remove that algorithm name, correct it if it was misspelled, or install the driver for the missing algorithm.
ORA-12650 No common encryption or data integrity algorithm

Cause:The client and server have no algorithm in common for either encryption or data integrity or both.
Action:Choose sets of algorithms that overlap. In other words, add one of the client's algorithm choices to the server's list or vice versa.
ORA-12651 Encryption or data integrity algorithm unacceptable

Cause:The algorithm the server chose to use for encryption or data integrity was not one of the choices acceptable to the client. This is either the result of an internal error, of a network data transmission error, or of deliberate tampering with the transmitted data.
Action:For further details, turn on tracing, re-execute the operation, and contact Worldwide Customer Support.
ORA-12652 String truncated

Cause:Not enough memory was allocated for a string so it had to be trucated.
Action:If it is OK that the string is truncated, then it is not an error. Otherwise, call the routine that reported the error again with a larger string buffer.
ORA-12653 Authentication control function failed

Cause:The control function utilized by the authentication service driver failed.
Action:Enable tracing to determine the exact error.
ORA-12654 Authentication conversion failed

Cause:The authentication service was unable to convert the credentials of a user from the format specific to the format into the ORACLE format.
Action:Enable tracing to determine the exact error.
ORA-12655 Password check failed

Cause:The authentication service being used was unable to verify the provided password.
Action:Enable tracing to determine the exact error.
ORA-12656 Cryptographic checksum mismatch

Cause:The cryptographic checksum received with a packet of incoming data didn't match the checksum computed by the receiving end. This indicates that the packet was tampered with or otherwise corrupted in transit.
Action:Look for sources of data corruption, perhaps including deliberate tampering.
ORA-12657 No algorithms installed

Cause:The near side of the connection required the use of a service (either encryption or checksumming) when no algorithms for that service were installed.
Action:Remove the "ON" requirement for that service.
ORA-12658 Native service required but TNS version is incompatible

Cause:A process that is running an earlier version of TNS attempted to connect but the connection failed because the server process required that a native service (authentication, encryption, etc.) be used.
Action:Relink the calling executable and retry the connection or eliminate the requirement that the service be used on the server side.
ORA-12659 Error received from other process

Cause:An error was received by one or more services from the process on the other side of the connection.
Action:Enable tracing to determine the exact error(s). The error(s) is (are) not returned directly because an error generated by a server may not make sense on the client side and vice-versa.
ORA-12660 SNSparameters incompatible

Cause:One side of the connection specified "REQUIRED" for encryption or crypto-checksumming, while the other side specified "REJECTED".
Action:Change the "REQUIRED" side to "REQUESTED" if you want encryption or crypto-checksumming to be optional, or change the "REJECTED" side to "ACCEPTED" if you do not want the service to be optional.
ORA-12661 Protocol authentication to be used

Cause:The SQL*Net authentication service has determined that the SQL*Net transport protocol in use is to be utilized to authenticate a user's identity.
Action:This error is used solely to communicate information between the authentication service and the SQL*Net session layer and should not be visible to the user. If the error is seen, contact Worldwide Customer Support.
ORA-12662 proxy ticket retrieval failed

Cause:The authentication adapter used by SQL*Net failed to retrieve the credentials needed to authenticate a database link.
Action:Enable tracing to determine the exact error.
ORA-12663 Services required by client not available on the server

Cause:Service(s) that was (were) required by the client process were not available on the server process.
Action:Configure the server with the services required by the client (best solution) or delete the requirement from the configuration file of the client (least secure).
ORA-12664 Services required by server not available on the client

Cause:Service(s) that was (were) required by the server process were not available on the client process.
Action:Configure the client with the services required by the server (best solution) or delete the requirement from the configuration file of the server (least secure).
ORA-12665 NLS string open failed

Cause:A native service was unable to make a string available for use by the National Language Support component.
Action:Make sure the National Language Support component has been properly. If it has, enable tracing and report the problem to Customer Support.
ORA-12666 Dedicated server: outbound transport protocol different from inbound

Cause:The protocol specified for an externally-identified outbound connection from a dedicated server (database link) was not the same as that used for the inbound connection. It is not possible fo SQL*Net to authenticate a proxy connection that uses a protocol that is different from that which was used for the connection to the dedicated server.
Action:Specify the same protocol in the SQL*Net connect string or alias for the outbound connection as that used for the inbound connection.
ORA-12667 Shared server: outbound transport protocol different from inbound

Cause:The protocol specified for an externally-identified outbound connection from a shared server (database link) was not the same as as that used for the inbound connection. It is not possible for SQL*Net to authenticate a proxy connection that uses a protocol that is different from that which was used for the connection to the shared server.
Action:Specify the same protocol in the SQL*Net connect string or alias for the outbound connection as that used for the inbound connection
ORA-12668 Dedicated server: outbound protocol does not support proxies

Cause:The protocol specified to perform an externally-identified proxy connection (database link) from a dedicated server does not support proxy connections.
Action:Specify a protocol in the SQL*Net connect string or alias used for the connection that does support externally-authenticated proxy connections.
Note: Because of a limitation in SQL*Net, the protocol used for the proxy connection must the same as that used for the connection from the client to the server.

ORA-12669 Shared server: outbound protocol does not support proxies

Cause:The protocol specified to perform an externally-identified proxy connection (database link) from a shared server does not support proxy connections.
Action:Specify a protocol in the SQL*Net connect string or alias used for the connection that does support externally-authenticated pro connections.
Note: Because of a limitation in SQL*Net, the protocol used for the proxy connection must the same as that used for the connection from the client to the server.

ORA-12670 Incorrect role password

Cause:A password supplied for a role could not be validated by the authentication service.
Action:Supply the correct password.
ORA-12671 Shared server: adapter failed to save context

Cause:The adapter for the authentication service failed when it tried to save the data needed for proxy connections (database links) through the multi-threaded server.
Action:Enable tracing to determine the exact error. Contact Worldwide Customer Support if the reason is not obvious.
ORA-12672 Database logon failure

Cause:The authentication service adapter in use encountered an error it attempted to validate the logon attempt of a user.
Action:Enable tracing to determine the exact error encountered by the adapter.
ORA-12673 Dedicated server: context not saved

Cause:A connection was marked as being a proxy connection (database link) from a dedicated server but no inbound context was present.
Action:Before calling nsnainit(), call the routine that saves the context.
ORA-12674 Shared server: proxy context not saved

Cause:A connection was marked as being a proxy connection (database link) from a shared server but no inbound context was present.
Action:Before calling nsnainit(), call the routine that saves the context.
ORA-12675 External user name not available yet

Cause:The authentication service in use was not able to return the external name of a user of the ORACLE server because it is not available to the service yet.
Action:This is just an information message and should not normally be visible to the user. If the error does appear, contact Worldwide Customer Support.
ORA-12676 Server received internal error from client

Cause:The server process received an error from the client which indicated that an internal SQL*Net native services error had occurred.
Action:Enable tracing on both processes and attempt to recreate the problem. If the problem recurs, contact Worldwide Customer Support.
ORA-12677 Authentication service not supported by database link

Cause:The authentication service used by the proxy process (database link) was unable to find the adapter being used by the client in its list of authentication mechanisms.
Action:Specify an authentication adapter that is shared by the client and the server being used for the database link.
ORA-12678 Authentication disabled but required

Cause:The configuration parameters that control whether SQL*Net authentication is disabled or required were both set to TRUE.
Action:Set one or both of the parameters to FALSE.
ORA-12679 Native services disabled by other process but required

Cause:The remote process has disabled native services but the local process requires them.
Action:Enable native services on the remote process or disable them locally.
ORA-12680 Native services disabled but required

Cause:The process has disabled native services but at least one service is required.
Action:Enable native services or change the configuration file so that none of the available services are required.
ORA-12681 Login failed: the SecurID card does not have a pincode yet

Cause:The SecurID card that is used to logon to Oracle, does not have a pincode assigned to it.
Action:Use one of the programs supplied by Security Dynamics to assign a pincode to the card.
ORA-12682 Login failed: the SecurID card is in next PRN mode

Cause:The SecurID card and the SecurID server are out of sync and the server requires the next cardcode to resynchronize the card.
Action:Use one of the programs supplied by Security Dynamics to resynchronize the SecurID card.
ORA-12683 Encryption/crypto-checksumming: no Diffie-Hellman seed

Cause:The "sqlnet.crypto_seed" parameter is missing from the SQLNET.ORA parameters file for SQL*Net.
Action:Add this line to SQLNET.ORA, perhaps by using Network Manager: sqlnet.crypto_seed = randomly-chosen text
ORA-12684 Encryption/crypto-checksumming: Diffie-Hellman seed too small

Cause:The "sqlnet.crypto_seed" parameter in the SQLNET.ORA parameter file for SQL*Net is too small.
Action:Add more randomly-chosen text to it, perhaps using Network Manager.
ORA-12685 Native service required remotely but disabled locally

Cause:A native service is required by the remote process but native services have been disabled locally.
Action:Enable native services locally or change the configuration parameters on the remote host so that no native services are required.
ORA-12686 Invalid command specified for a service

Cause:An operation which does not exist was specified for a native service.
Action:This is a programing error and should not normally be visible to the user. If the error does appear, contact Worldwide Customer Support.
ORA-12687 Database link failed: credentials expired

Cause:The credentials that are used to authenticate the user for the requested database link have expired.
Action:Renew your credentials. Refer to the documentation specific for your Network Authentication Adapter on how to do this.
ORA-12688 Login failed: the SecurID server rejected the new pincode

Cause:There are a number of reasons why the SecurID server would refuse a pincode: - The user might not have permission to make up his own pincode. - The pincode was either too short or too long. Valid pincodes consist of minimal four, but no more than eight characters. - The pincode contains any non alpha-numeric characters.
Action:Reexecute the operation and make sure to use a pincode that satisfies the above requirements. If the problem persists, turn on tracing at the Oracle Server side of the connection and examine the trace file for the exact error.
ORA-12689 Server Authentication required, but not supported

Cause:Server Authentication is required for this connection, but not supported by both sides of the connection.
Action:Make sure both sides of the connection have the correct version of Secure Network Services, and that the Authentication Adapter supports Server Authentication.
ORA-12690 Server Authentication failed, login cancelled

Cause:Server Authentication is required, but the server's credentials were found invalid by the client.
Action:Make sure that the server has a valid set of credentials. Refer to your authentication adapter specific documentation on how to do this.
ORA-12699 Native service internal error

Cause:An internal error occurred in the native services component.
Action:Enable tracing to determine the exact error. Contact Worldwide Customer Support.


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